Frequently Asked Questions

Browse our trips, then contact us via the form, live chat, email, or WhatsApp with your preferred dates and group size. We send a written proposal; your booking is confirmed once you accept and pay any required deposit.

We typically accept bank transfer and major card payments through secure gateways. Your confirmation letter lists exact amounts, due dates, and account details.

Deposits secure permits, lodges, and guides and are usually non-refundable. Full cancellation terms—including refund percentages by date—are in our Cancellation & Refund policy.

Yes. We provide invitation letters and itinerary support for tourist visa applications when you book an eligible package. Processing times vary by embassy—apply early.

Many trekking areas and all major peaks require permits or NOCs. If permits are included in your package, we handle applications; otherwise we advise what you must arrange.

Inclusions vary by trip but often cover local transport, guide and porter services, meals on trek, camping or lodge accommodation, and basic permit fees. Flights, personal gear, tips, and insurance are usually extra—check your proposal.

Day hikes in Hunza need moderate fitness; K2 Base Camp and high passes require strong endurance and prior trekking experience. We grade trips honestly—tell us your background so we can recommend a suitable route.

Thousands of international guests visit Gilgit-Baltistan and KPK each year. We monitor conditions, use licensed partners, and adapt itineraries for safety. Read our Travel safety page and government advisories before you go.

Often yes, subject to availability. One complimentary change may be allowed if requested more than 45 days before departure. See our Cancellation & Refund policy for details.

Confirmed guests receive a dedicated coordinator and on-tour emergency line. Before departure, save our WhatsApp and desk number offline.